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Letter from Berlin: The hard, hard world of online travel

First stop, KaDaWe, the store that once was the beacon of capitalism when the Berlin Wall was still a Wall. It’s been upgraded and refreshed but essentially the layout’s still the same. The sixth floor...

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You got to milk the cow to survive in the OTA farm

So there I was – I had just written my post about how hard it is to build an OTA of any consequence and during the first session I attended at ITB Berlin, Darren Huston, President & CEO of...

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Virtual reality, smartwatches and Apple Pay – their implications for travel

The first time I started wearing glasses was when I noticed how many people were wearing them too. It made me less self-conscious to be called “Specky”. So when I put on my first pair of Occulus Rift...

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Pause the clicks and conversions, time for “magic” in hospitality

In today’s world of performance-based marketing, where everything is measured by clicks and conversions, it is almost sentimental to see a hotel company invest in something as intangible as...

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The Wrap: AirAsia Japan taking a second shot, take-off in 2016

In the news:  Second edition of AirAsia Japan, survey on youth travel by ITB Berlin, MyTeksi’s new safety feature AirAsia Japan taking a second shot, take-off in 2016 Sapporo is one of AirAsia Japan’s...

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The Wrap: Travelport creates two new organisations to meet customers’...

The weekly news roundup: Travelport’s two new organisations, robust China outbound travel, travellers’ choice of top museums in Asia TECHNOLOGY: Travelport creates two new organisations to meet...

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APAC destinations gaining favour with Chinese travellers, drop in trips to...

In 2016, while international travel grew by about 4%, China registered a growth rate of 13%, further consolidating its position as one of the world’s most important source markets for international...

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Travel Talk: Takeaways from ITB Berlin

Returning to the marquee travel trade event for the first time in four years, Northstar’s thought leaders share first impressions. This week, the halls at Messe Berlin were buzzing with thousands of...

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Top of the WiT 20: Thoughts on ITB Berlin 2023, discomfort zones, Bonza takes...

Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia – all condensed into a quick-and-easy nugget-sized podcast. In this episode, Siew Hoon and this week’s...

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Top of the WiT 21: The meaning of travel tech, virtual reality vs travel,...

Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia – all condensed into a quick-and-easy nugget-sized podcast. In this episode, we continue our discussion...

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